Privacy Notice

Your privacy is important to Wild Jungle Trails, and we protect all personal information you

provide in accordance with the Uganda Data Protection and Privacy Act 2019.

1. What Information We Collect

We may collect:

Identification: Name, date of birth, passport or ID numbers

Contact details: Email, phone number, address

Travel information: Tour preferences, travel dates, special requirements

Payment information: Credit/debit card or bank transfer details

We collect only what is necessary to provide our services, communicate updates, ensure your safety,

and give you a personalised travel experience.

2. How We Collect Information

Online bookings and forms

Email or phone communications

In person at our office or during tours

3. Who Can Access Your Information

Only authorised staff trained in handling personal data

We do not share information with unauthorised persons

Third-party sharing occurs only when necessary for your travel services (e.g., hotels,

transport providers) or as required by law

4. How We Protect Your Information

Sensitive information is stored securely electronically and only accessible by trained staff

Printed documents are kept in locked cabinets and shredded when no longer needed

Secure online systems and encryption are used for bookings and payments

5. How Long We Keep Your Data

Personal data is kept only as long as necessary for the service or as required by law

Maximum retention is 6 Months

Data no longer needed is securely deleted or anonymised

6. Our Data Protection Principles

In line with Section 3 of the Uganda Data Protection and Privacy Act 2019, Wild Jungle Trails

follows these principles:

Personal data is processed fairly and lawfully.

Personal data is collected only for specified and lawful purposes.

Personal data is adequate, relevant, and not excessive.

Wild Jungle Trails P.O. Box 21762 Kampala

Web: www.wildjungletrails.com

E-mail: tours@wildjungletrails.com

Official Tel: + 256 (0) 777 690798

Personal data is accurate and kept up to date when necessary.

Personal data is not kept longer than needed for the purpose.

Personal data is processed in accordance with the rights of data subjects under the Act.

Appropriate technical and organisational measures prevent unauthorised access,

loss, or damage.

Personal data is not transferred to countries without proper protection.

7. Your Rights

You have the right to:

Access your personal information

Correct any errors

Withdraw consent for processing

Request deletion of personal information

You will always be informed about how your data is stored and have the option to be

removed from our database.

8. Policy Updates

Updates will be communicated via email, website, or in-person notification