ABOUT US
Wild Jungle Trails
Wild Jungle Trails was founded in 2014 in Uganda. We are a tour operator DMC (Destination Management Company) currently with a registered office in Kampala, Uganda. We operate tour packages and tour services under the licence of the Uganda Tourism Board. All our tour operations are covered by relevant insurance covers, which include public liability insurance and comprehensive insurance for the tour vehicles.
Meet the team
Wild Jungle Trails handles a team of tour guides who are licensed and specialised in nature interpretation, safari experience, birdwatching and cultural interpretation. Currently our team is made by up to 10 guides who are all Ugandan, Rwandan and Kenyan nationals. We provide internal training and inductions to the policies of the company and to our suppliers needs to make sure that guides operate in line with our protocols.
Our team of interpreters and guides in foreign language cover specializations in German, Spanish, French, Italian languages.
Driving and safety of vehicles are also a requirement for the skills of our guides. Through our supervision and performance appraisal systems we guarantee high standard of professionalism and quality customer care to all our clients from different backgrounds.
Our Safari Guides
Our Safari Vehicles - Wild Jungle Trails use quality safari vehicles for all tour operations, which are,4 Seater, 5 seaters or 7 seaters with pop up roof, all Toyota Land Cruisers 4x4 Vehicles.
The comfort of our vehicles includes: electric fridge, charging ports, water bottles, air condition and ventilation, first aid kits, fire extinguishers, provision of waste disposal bags.
All vehicles are covered by local comprehensive insurance and tourism licence to operate in the national parks.
Our Mission
Our mission is to encourage sustainable development in the tourism industry and to be a reference Safari company in the tourism industry for those travellers and partners looking for unique, active and sustainable travel experiences.
Our Vision
Wild Jungle Trails is a tour operator offering tour packages and travel experiences in East Africa, with the attention to the knowledge of the destination, its social and environmental dynamics, so that our customers learn and participate as active tourists for the improvements of communities and the environment.
Core Values
Our work is based on the sharing of core principles, which are: professionalism and integrity as people; “quality” as the mode of thinking and of operating; ecological and conservation values as factors of all choices; participation and assumption of responsibility as people and as a company because we are an important stakeholder in the tourism fraternity.
Our Customers/Clients
We provide good customer care at all levels by interacting with and understanding our clients' needs. This will help us achieve high customer satisfaction. As a result of that, our Wild Jungle Trails will have increased visibility in the market through positive feedback, returning visitors and more participation of the clients in our projects and socially responsible work.
Our Services
We engage ourselves in proper communication of our programs to the clients, through providing accurate and elaborated information in our consultancy and guiding work, which will help travellers to fully exploit and enjoy their holidays.
We also work to provide quality vehicle services as well as a careful selection of lodges and attractions more in line with our values.
Our Business Partners and Associates
We engage in partnerships and business relations with stakeholders, associations and partners in the tourism industry by building a strong, trustworthy relationship intended to facilitate long-term cooperation by sharing our values and commitments.
Our Team
We have a professional staff who are committed to our values, work in cooperation, have targets for personal progress and are focused on learning and on creative thinking. Therefore, the company benefits from a good collaborative environment, which helps a continuous development in the company’s programs and projects.
CONTACT INFORMATION
Taaka House - Suite 6
Entebbe Airport Road -Lubowa
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